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Open Letter to the members of the CRTC: It is time for you to go.

10.01.2014 by Sandra Hoskins //

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I blog when I have something to say and Terry Pedwell’s Canadian Press article on the CRTC touched a nerve today.

Let me quote from Terry Pedwell’s Canadian Press article, “CRTC secretary general John Traversy said the companies’ refusal to provide any supporting evidence means it cannot evaluate the strength of their arguments. And he said it undermined the authority of the regulator.

“The Commission views such actions as a direct attempt to undermine its ability to serve Canadians, as well as impair the procedural fairness owed to all participants,” Traversy said in a letter to Netflix global public policy director Corie Wright.”

Striking information from the public record. Sensorship, anyone? At a minimum, pure unadulterated stupidity.  Nothing disappears from the Internet.  Haven’t you figured that out, Mr. Traversy.

Nobody, except for a very select few, ever asked for your service on their behalf. The CRTC, just like a non-performing employee, should have been made redundant 20 years ago. Over the years, the commission has become out of touch, irrelevant, and obstructionist. The only people who benefit from the CRTC are lawyers and lobbyists.

I think Netflix and Google are in the right here. No government agency should have the right to know what type of subscription I purchase and from what legal entity. I chose a Netflix subscription.  What I watch is my choice.  If it isn’t offered, I can watch something different. Google operates the same way. Both organizations use a pull rather than a push process to get the material on the air.  If I want to watch, I go to their sites.

Satellite and cable television are a whole different ball game. They are so tightly regulated by this bunch of bureaucrats that is it almost impossible to change the satellite package to get just what you want to see rather than what is deemed culturally important. I want the same selection options on satellite or cable that I have on Netflix. If I don’t want it, don’t charge me for it.

The standard customer service response is ‘well, you can create a favourites list”. Duh! Creating a favourites list doesn’t reduce my bill or take crap off my package that I have never and will never watch. If I don’t want it, I shouldn’t have to pay for it. It is just another form of retrogressive taxation.

History is on the side of the consumer. As a regulatory agency, you have managed to mangle the telecommunications industry beyond recognition. Would I be correct in assuming that the goal of the CRTC is to mangle the video market? I think it is your goal. How presumptuous of you to take Netflix and Google out of the equation!

Here are some hints for where to better spend your time.

  1. Get rid of the Canadian content rules. It is time for Canadian content to be judged and funded based on the quality of the product rather than the percentage of the broadcast air space. If we, as a nation, are incapable of producing television and radio programs that capture the interest of Canadians, it is time to fold up our tent and get out of Dodge. We are handicapped by the subjective definition of Canadian content.  Brian  Adams vs. Bonnie Raitt. Anyone remember that disaster? If we can’t define it, get rid of it.
  2. Stay out of my business and my wallet. All the CRTC has ever done is cost me money. Some of which is discretionary but in many cases it is because the members of the CRTC make bad decisions.  When you meddle in the world of business, you cost every consumer something.  If I need your help, I’ll ask.
  3. Recommend disbanding the CRTC. Since the CRTC was created by the Liberals, your commission has been part of the anti-improvement league. If you recommended disbanding the CRTC, you would gain a lot of credibility with Canadians. Many of us don’t believe you are relevant anyway. But, you won’t do that. It would be against your self-interest.
  4. Streamline the process and butt out. Have you ever heard the term, lead, follow or get out of the way? CRTC creates problems where none exist. If you can’t or won’t disband, then get out of the way and let Canadians decide what is best for us individually.

 

Last comment: The next time, Mr. Lacroix and his minions from CBC come to call. Please remind him that the CBC is already paid for by Canadians. We get damned little for our money. The CBC suffers from entitlement syndrome. Just, give us the money.  We are important to Canadians. CBC should be funded like NPR in the US.  They should have to raise money through matching donations. No donation. No government funding.

In a nutshell, oversight without accountability sums up the CRTC and its members. Down to the very last member, you are Luddites. It is time to get down off your bully pulpit and get with the times.

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